Census, care, billing and marketing sitting in four systems that don't talk. The staff hours spent bridging them are the product we're after — not the systems themselves.
90%
of operators run systems that don't talk to each other.
Senior living technology research, 20268–12 hrs
per week per community spent moving data between those systems by hand.
Findings across audited communities25–35%
of inquiry follow-up happens later than the same day — the window where tours are won.
Findings across audited communities01
Move-ins, move-outs and level-of-care changes entered twice, then agreed by hand at month end.
02
Leads arriving by phone, web form and referral portal into three different places, worked whenever someone gets to them.
03
Line-by-line reading and retyping, with duplicates caught by luck rather than by rule.
04
Rebuilt by hand every month from exports, so the numbers are only ever as current as the last person to sit down with them.
One community, two weeks. Systems mapped, hours counted, findings ranked by dollar impact, with a priced build recommendation.
Fixed fee quoted in the call
The first two seams closed, with guardrails and an audit trail. Handed over working, documented, with staff trained on it.
Scoped fee quoted up front
Monitoring, upkeep and rollout to additional communities as the pattern proves out.
Monthly fee cancel anytime
No system acts on a resident record, a bill or a family communication without a person approving it.
Each system gets the narrowest permissions that let it do its one job, and nothing more.
Resident data stays in the systems you already run. We connect them; we don't relocate them.
Nothing we build makes clinical or care decisions. It moves information to the people who do.
HIPAA-aware throughout: where protected health information may come into scope, we agree in writing what may be processed and by which systems before any build begins. A business associate agreement is available on request.
Fifteen minutes on your current stack first, so the audit covers the seams that actually cost you.
[email protected]Prefer to just pick a slot? Book directly on the calendar.